Intercontinental Hanoi Westlake

05 Tu Hoa, Tay Ho, Hanoi, Vietnam, No postalshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Vietnam

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Overview

The welcoming Intercontinental Hanoi Westlake is a great place to stay in Tay Ho district of Hanoi in a reasonable distance from Ho Chi Minh Mausoleum. In 2011, the venue was successfully renovated combining a warm atmosphere with a beautiful design. The hotel provides limousines and bicycles for rent as well as complimentary private parking, a cash machine and an elevator for guests' convenience.

This hotel is about 4.4 km away from Trang Tien Plaza. Hanoi Opera House is a 10-minute drive from the property.

Nearby you will find a mausoleum, a temple and a palace.

Guests can get to Noibai International airport in 25 minutes by car.

Rooms

It has a view over West Lake, and its inviting rooms come with individual climate control, an in-room safe and a mini-refrigerator. The rooms feature great views of the islands. Also, the rooms are equipped with large bathrooms fitted with a rain shower, a walk-in shower and a double vanity.

Eat & Drink

A generous breakfast is served at the restaurant. The menu in the Lac & Milan restaurant features freshest French dishes. Guests can relax with coffee, tea and cognacs in the café bar. St Honore and Britannia Fish and Chips are 200 meters away.

Relax

A gym and a fitness centre are available to guests of Intercontinental Hanoi Westlake. Intercontinental Hanoi Westlake also has an outdoor heated swimming pool, a summer terrace and a library.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   318.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Lake view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Sink
  • Laundry basket/ Clothes hamper

Self-catering

  • Kitchen
  • Mini-fridge
  • Electric kettle
  • Microwave
  • Oven
  • Dryer
  • Tableware

Bedroom

  • Down/Feather pillows
  • Down duvets

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Multi-line phone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Ho Tay Water ParkHo Tay Water Park3600 ftTay Ho District
Phu Tay Ho Phu Tay Ho 4200 ftDang Thai Mai
West LakeWest Lake4300 ftBa Dinh District
Chua Tran Quoc Chua Tran Quoc 4200 ftThanh Nien
Zeds Threads Fairtrade TailorZeds Threads Fairtrade Tailor4400 ft36 To Ngoc Van Street Tay Ho District
Tohe StyleTohe Style4700 ftNo8, Do Quang Str., Trung Hoa Ward, Cau Giay Dist.,
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St HonoreSt Honore600 ft5 Xuan Dieu, Tay Ho
Vine Restaurant & Wine BarVine Restaurant & Wine Bar1100 ft1A Xuan Dieu
Bluebird Wine Cellar & RestaurantBluebird Wine Cellar & Restaurant1100 ft7 Xuan Dieu Street
KitchenKitchen1100 ft9 Xuan Dieu
Britannia Fish and ChipsBritannia Fish and Chips1100 ft15 Xuan Dieu
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Quan Thanh TempleQuan Thanh Temple1.1 miQuan Thanh and Thanh Nien Sts.
The Bookworm HanoiThe Bookworm Hanoi1.1 mi44 Chau Long Ba Dinh District
Hanoi Cooking CentreHanoi Cooking Centre1.2 mi44 Chau Long St. Ba Dinh District
Botanical Gardens (Vuon Bach Thao)Botanical Gardens (Vuon Bach Thao)1.2 miEntrance on Hoang Hoa Tham Rd.
Presidential PalacePresidential Palace1.4 miHung Vuong St. and Hoang Van Thu St., Hanoi
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Getting around
Airports
Noibai International (HAN)11.3 mi
Catbi (HPH)60.0 mi
Train
Ha Noi Railway station2.5 mi
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Reviews
8.2
FabulousBased on  88  reviews
  • 10.0
    Exclusive

    BEautiful and tasteful hotel and surroundings. Excellent buffet both for lunch, breakfast and dinner... Definitely recommenable!

  • 9.2
    Superb

    Luxury tastefully designed new hotel at a beautiful site on Westlake. Spacious nice rooms. Free use of gym and sauna. Very friendly and professional staff. Nice and extensive breakfast buffet. Excellent value for money (the Metropole Sofitel where we stayed before is comparatively overpriced!).

    Location not very centrally, to visit sights in the city you need a taxi (cheap). No free internet (3 packages available at business center!)

  • 8.8
    Superb

    Place was quiet and scenic- absolutely beautiful view from the balcony. A beautiful sunset bar.

    Hotel guests were not attentive enough and forgot to upload my luggage onto the car, leaving me with no clothes during my trip to Halong Bay. Hotel staff should always check and not take forgranted because guests was re-checking in again the following day. However, hotel manager had compensated by upgrading me to a lotus suite and free breakfast.

  • 9.6
    Exclusive

    The hotel is located next to a beautiful lake and the sceneries are great with excellent service and very efficient and polite employees

    Had dinner at the Milan Saigon Restaurant and the food was not good considering that we paid US$ 120 for 2 persons which is really expensive and the quality is really not up to a hotel of that status but the prices are exhorbitant.

  • 10.0
    Exclusive

    superb, timely service, what you expect and this is what differentiates the 5* hotel from the 3* hotel.

  • 9.6
    Exclusive

    Absolutely excellent service! The staff were always friendly and ready to help with any request for assistance.

    Internet access should not be an extra cost item at a hotel of this nature, especially when the rate for 24 hours of Internet access is more than what I pay at home for a whole month's Internet access!

  • 8.2
    Fabulous

    The service was generally excellent. Also the buffet lunch was fantastic.

    My check in and check out experiences were traumatic. I was mislead with regards to the inclusions of the club continental, whereby we ended up paying for laundry that we were told would be free when we signed up. Also the cocktails served in the club were absolutely revolting, completely undrinkable, despite there being very capable bar staff at the hotel (in the Saigon bar). The price of doing laundry was also extortionate.

  • 7.4
    Very good

    That you we had to pay to use internet.

  • 7.4
    Very good

    Ambience & facilties

    There should be a fruit platter in the room to welcome guests.

  • 9.6
    Exclusive

    Beautiful location, attentive staff, excellent meals, comfortable room, beautiful bathroom.

    A little far from the tourist areas of Hanoi.

  • 9.2
    Superb

    Gorgeous hotel with superb lake scenery Impeccable service and clean

    Not enough light in the room at night especially above the TV set area Internet speed in room was too slow for a hotel like Intercontinental Mattress quality is very average . Had back pain my whole stay. A bit away from the central city but perhaps its the charm of this hotel Room service was too pricey especially the local dish such as PHO

  • 9.2
    Superb

    Looking to order late lunch a la carte and was redirected to a lounge. Pretty hard to eat soup on coffee table. Waited a long time for 3 soups and a caesar salad. Complained to the Manager who apologized and paid our hefty bill. Very beautiful and tranquil as room 318 overlooked lake. Milan restaurant at dinner was excellent.

  • 10.0
    Exclusive

    Really nice way to start our holiday. Our luggage was lost at the airport and the staff were kind enough to drive out and get it once it was located. Really nice views and room was lovely. Highly recommend

  • 10.0
    Exclusive

    Excellent service and attentive staff fantastic food

  • 9.2
    Superb

    I love the scenery and comfort

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Vietnam

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Noibai International (HAN)11.3 mi
Catbi (HPH)60.0 mi
Train
Ha Noi Railway station2.5 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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