Intercontinental Hanoi Westlake Hotel

05 Tu Hoa, Tay Ho, Hanoi, Vietnam, No postal  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Intercontinental Hanoi Westlake Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Verified Reviews:

  • Faultless service - Great pool area - Room was large
  • Outdoor pool is great - Club lounge - Good location
  • Nice array of little extras - No wireless - Staff was friendly
  • Separate shower - Soft bed - Huge tub
  • Lovely property - Rooms are beautiful - Private balcony

Overview

The comfortable 5-star Intercontinental Hanoi Westlake Hotel is set in Tay Ho district and offers luxury guestrooms with a view over the islands. Featuring colonial architecture, the hotel was renovated in 2011.

The hotel boasts convenient location in 30 minutes walking distance from Ho Chi Minh Mausoleum. The venue is 4 km away from the city center.

The nearby surroundings feature embassies and banks.

Intercontinental Hanoi Westlake Hotel lies within 25 minutes’ drive to Noibai International airport.

Rooms

This property comprises 359 rooms featuring overwater pavilion, overwater twin room and overwater king room with free Wi-Fi, central heating, flat-screen TV, a patio and a balcony. Guests will admire views across West Lake from the rooms. Room facilities also include a small fridge, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

A breakfast is served in the bar. The 24-hour restaurant serves dishes of French cuisine. Tropical drinks are offered in the swim-up bar. Located in a historic area, St Honore and Britannia Fish and Chips serve a wide range of meals.

Services

The on-site limousine rentals help to explore the area.

Relax

A spa lounge, a steam room and a sauna are offered for relaxation. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   359.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's pool

Leisure facilities

  • Seasonal outdoor pool
  • Beach chairs
  • Beach umbrellas
  • Garden area
  • Spa center
  • Sauna
  • Reflex massage

Room view

  • Lake view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Laundry basket/ Clothes hamper

Self-catering

  • Mini-fridge
  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Pillow menu
  • Down/Feather pillows
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid movies/Video
  • Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

One child
0 - 12 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Intercontinental Hanoi Westlake Hotel Hanoi location
Show big map »

Hotel Address:

05 Tu Hoa, Tay Ho, Hanoi, Vietnam, No postal

Get directions
City Center
  • Hanoi
    2.1 mi
Airports
Train Stations
  • Ga Hà Nội Railway station
    2.5 mi
  • Ha Noi Railway station
    2.5 mi
Restaurants
  • St Honore (cuisine: French)
    600 ft
  • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
    1100 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge

Rooms and availability

Club Wing Room
  • Room size:

    465 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Room
Club Intercontinental Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Overwater Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Exterior
Overwater King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Intercontinental Hanoi Westlake photos Room Suite
Grand King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Overwater Pavilion
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Exterior
Overwater Pavilion Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Extra long beds
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Superior Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Intercontinental Hanoi Westlake photos Room
Deluxe Twin Room
  • Room size:

    465 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Exterior
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Intercontinental Hanoi Westlake photos Room
Residence Two-Bedroom Room
  • Room size:

    930 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Super King-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Residence Three-Bedroom Room
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Room Suite
Presidential Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player

Intercontinental Hanoi Westlake Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Machinco Building - MDRI1.5 mi
  • National Assembly Building1.5 mi
  • Ho Chi Minh-Mausoleum1.7 mi
  • Ha Long Bucht1.7 mi
  • Chợ Đồng Xuân Market1.8 mi

Monuments and Landmarks

  • West Lake3300 ft
  • Tran Quoc Pagoda4000 ft
  • Phu Tay Ho4000 ft
  • Truc Bach Lake1.0 mi
  • Quan Thanh Temple1.1 mi
  • Presidential Palace1.3 mi
  • Cua Bac Church1.3 mi
  • West Lake Water Park1.4 mi
  • One Pillar Pagoda1.6 mi
  • Hanoi Citadel1.7 mi
  • Long Bien Bridge1.8 mi
  • Dong Xuan Market1.8 mi
  • Ha Noi Flag Tower1.9 mi
  • Old City Gate1.9 mi

Stadiums

  • Hanoi Stadium1.9 mi

Museums

  • Historical Military Museum1.8 mi
  • Vietnam Military History Museum1.9 mi
  • Vietnam Fine Arts Museum1.9 mi

Parks

  • Hanoi Botanical Garden1.2 mi

Local attractions

  • Quan Thanh Temple1.1 mi
    Quan Thanh and Thanh Nien Sts., Hanoi
  • Ho Chi Minh Museum1.6 mi
    19 Ngoc Ha St, Hanoi
  • Hanoi Flag Tower1.9 mi
    Vietnam Military History Museum, Hanoi
  • Botanical Gardens 1.3 mi
    Entrance on Hoang Hoa Tham Rd., Hanoi
  • One Pillar Pagoda 1.6 mi
    Chua Mot Cot Street, Hanoi

Near the hotel

  • Phu Tay Ho1200 ft
    Dang Thai Mai, Hanoi
  • West Lake4300 ft
    Ba Dinh District, Hanoi
  • Ho Tay Water Park3600 ft
    Tay Ho District, Hanoi
  • Chua Tran Quoc4300 ft
    Thanh Nien, Hanoi

Restaurants nearby

  • St Honore600 ft

    Address: 5 Xuan Dieu, Tay Ho
    Phone: 04 39 33 25 55

    78% likes this, based on 88 reviews
    Cuisine: French
    Price Range: USD 4 - USD 22

  • Bluebird Wine Cellar & Restaurant1100 ft

    Address: 7 Xuan Dieu Street
    Phone: 437224165

    83% likes this, based on 35 reviews
    Cuisine: Contemporary, Vietnamese
    Price Range: USD 6 - USD 31

  • Britannia Fish and Chips1100 ft

    Address: 15 Xuan Dieu
    Phone: 008437186694

    65% likes this, based on 15 reviews
    Price Range: USD 7 - USD 17

  • Vine Restaurant & Wine Bar1100 ft

    Address: 1A Xuan Dieu
    Phone: 043719 8000

    74% likes this, based on 86 reviews
    Cuisine: Vietnamese, European, Mexican
    Price Range: USD 16 - USD 24

  • Kitchen1100 ft

    Address: 9 Xuan Dieu
    Phone: (04) 719 2679

    79% likes this, based on 29 reviews

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge

Hotels nearby
Auco Hotel
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0.2 km
Bac Do Hotel Hanoi
3 stars
0.3 km
Thang Loi Hotel
4 stars
0.3 km
Dragon Hotel Hanoi
3 stars
0.4 km
Paloma Hotel Hanoi
3 stars
0.4 km
M Belle Hotel Hanoi
2 stars
0.7 km
Cities nearby

Intercontinental Hanoi Westlake Reviews

Guest reviews are submitted by our customers after their stay at Intercontinental Hanoi Westlake

Average guest rating

8.0out of 10
Fabulous
Based on 70 reviews

Guest reviews

  • Older travelers
    6.2

    it was closer to the airport & very close to bobby chinn's restaurant, also close to a few newer places.

    it was cold in the room & the fridge and some sockets didn;'t work.......and i had booked a two person room, but only one robe & one pair of slippers were originally supplied.............

  • Family with children
    10.0

    1. Comfortable beds and room 2. Fresh air and sea view 3. Probably the best breakfast buffé in Hanoi 4. Our children liked to go with the golfcars

    Our reservation was not in the system when we arrived, but the hotel staff was very helpful and after just a few minutes our room was ready.

  • Couple
    10.0

    a great stay - really enjoyed this 5* hotel, the suite was great and club room served up great service,drinks and food

  • Single
    8.2

    New facility,very clean.Staff is kind.24h gym.Bed inth room is good to sleep,so except for the location, business trip is also suitable.

    A little bit far from the city.

  • Older travelers
    7.0

    Beautiful hotel a taxi ride from the city centre but right on the west lake. Some shops and restaurants within walking distance, Sunset bar built in middle of lake is a real treat.

    Restaurant prices are beyond the pale even by European standards. Avoid the scandalous food and beverage prices and the hotel is good value.

  • Older travelers
    9.2

    Quietness - a retreat from the noisy streets of Hanoi. Amenities and services provided.

  • Group of friends
    8.2

    The service and the coolness of the hotel

    The fact that the club lounge closed at 10,00 P.M.

  • Single
    7.4

    should increase wireless service at room

  • Single
    6.6

    Out of the busy old quarters location, very nice pool and excellent breakfast buffet.

    For a five star hotel the whole place needs a bit of upgrading. Central facilities are great but the outside rooms are not up to standard anymore.

  • Older travelers
    10.0

    Very friendly and helpful staff, spacious bedrooms, luxury ambience.

    A few signs of wear and tear.

  • Older travelers
    9.2

    Good lake view, particularly at twilight and night time. Room is nicely renovated. Large bed and bathroom.

  • Single
    5.4

    Really clean and helpful staff, but it's located a good 15min from the centre of town, if you're after a quiet place to stay it's ideal but not if you want to be close to restaurants and 'activity'

  • Family with children
    7.0

    Comfortable bed, sizable room, good counter service

    Little support of local sight seeing, except for telling us to join tours.

  • Couple
    9.6

    Awesome place - lovely memories! The location of the rooms right on the lake - so serene n vast - excellent!

  • Couple
    7.4

    Good breakfast,got upgrade after complains about food odeur in first room,good restaurants

    First room scented food

How to reach hotel

hotel Intercontinental Hanoi Westlake Hotel Hanoi location
Show big map »

Hotel Address:

05 Tu Hoa, Tay Ho, Hanoi, Vietnam, No postal

Get directions
City Center
  • Hanoi
    2.1 mi
Airports
Train Stations
  • Ga Hà Nội Railway station
    2.5 mi
  • Ha Noi Railway station
    2.5 mi
Restaurants
  • St Honore (cuisine: French)
    600 ft
  • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
    1100 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge